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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jackelyn Alday

Jackelyn Alday

May 8, 2026

5  out of  5
rating by Jackelyn Alday
"Kaleigh helped guided me through switching insurance plans. The whole process was very easy and fast. Took me less than 30 min and switched to a better plan while saving money!"
We responded:
"Thank you, Jackelyn! I'm happy to hear that Kaleigh made your transition to a new insurance plan smooth and efficient. It's great that you found a better plan and saved money in the process. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Logan Roland

May 6, 2026

5  out of  5
rating by Logan Roland
"Kaleigh did a great job, quickly helped me find a lower rate with better coverage."
We responded:
"Thank you, Logan! I'm glad to hear you found a better rate with improved coverage. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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IAteABurrito

May 6, 2026

5  out of  5
rating by IAteABurrito
"Incredibly quick and helpful service"
We responded:
"Thank you! I'm happy to hear that you found our service quick and helpful. Our team is dedicated to providing efficient and supportive assistance. Let us know if there's anything else we can do for you!"
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Tracy Russell

May 5, 2026

5  out of  5
rating by Tracy Russell
"My agent, Zach! What a great State Farm agent that I am very fortunate to have as my agent! He helped make the process easy got me the best rate as well as having great communication about someone who has a great experience with God! Philippians 413 says I can do all things through Christ who strengthens me.! And Zack symbolizes exactly that I think State Farm for hiring my agent because God has put his child in the right place and I recommend anyone reading this ask for Zack Your Not just getting a state farm agent you’re also getting a man of God thank you so much for your help and may God continue to bless you and your family as well as your practice. God bless you young man.!!🙌🏾🙏🏾🙌🏾"
We responded:
"Thank you, Tracy, for sharing such heartfelt feedback! I'm truly grateful to hear about your positive experience with Zack. It's wonderful to know that he made the process smooth and provided excellent communication. Your kind words about his character and service mean a lot to us. If you ever need anything else, feel free to reach out. God bless!"
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Arthur Harris

May 1, 2026

5  out of  5
rating by Arthur Harris
"Very professional and helpful and knowledgeable on helping get coverage Kaleigh is the best. 10 out of 10 go get your quote."
We responded:
"Thank you for your review, Arthur! I'm glad to hear that Kaleigh provided you with professional and knowledgeable service. We appreciate your recommendation and are here for any future insurance needs you might have. Thanks for choosing us!"
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Cam Brooks-Miller

April 24, 2026

5  out of  5
rating by Cam Brooks-Miller
"Kaleigh Barrett was so helpful and kind."
We responded:
"Thank you, Cam! I'm happy to hear that Kaleigh was able to assist you with such kindness and helpfulness. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you need anything else, feel free to reach out!"
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Marni Oneal

April 23, 2026

5  out of  5
rating by Marni Oneal
"Professional and polite service with THE BEST RATE!"
We responded:
"Thank you, Marni! I'm happy you found our service professional and polite, and that we could offer you a great rate. We’re committed to providing excellent service and value. Let us know if there's anything else we can assist you with!"
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Jodie Phillips

April 16, 2026

5  out of  5
rating by Jodie Phillips
"Kaylee was such a pleasure to worj with. Very informative and quick!"
We responded:
"Thank you, Jodie! I'm glad you had a pleasant and efficient experience with our team. We strive to offer informative and prompt service. If you need anything else, feel free to reach out!"
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Jodi Temple

April 15, 2026

5  out of  5
rating by Jodi Temple
"I am not insured yet through State Farm insurance agency Micheal Church Out of Lansing. Make sure you ask for Caleb….. This man loves his job and you can tell he is great at what he does. He will go up and beyond to answer any questions that you may have even if you’re not insured with them. If you are looking to get insurance, no matter where you are in Michigan I recommend State Farm Micheal Church out of Lansing Michigan. These agents really strive to satisfy customers. You will not be disappointed with this insurance Agency"
We responded:
"Thank you, Jodi, for your wonderful feedback! I'm delighted to hear that Caleb made such a positive impression with his dedication and expertise. Our team is committed to providing exceptional service, and it's great to know we're meeting that goal. If you have any questions or need assistance in the future, feel free to reach out!"
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michele edwards

April 14, 2026

5  out of  5
rating by michele edwards
"Perfect customer service"
We responded:
"Thank you, Michele! I'm happy to know you had a great experience with our customer service. We’re always here to help with any insurance needs you may have. Thanks for choosing us!"
Profile photo of Aracely Cortes

Aracely Cortes

April 10, 2026

5  out of  5
rating by Aracely Cortes
"Very helpful, knowledgeable and patient with my many questions. Thanks Kayleigh! Give her a call."
We responded:
"Thank you, Aracely! I'm happy to hear that Kayleigh was able to assist you with patience and expertise. We appreciate your recommendation and are always here to help with any questions you might have. Let us know if there's anything else we can do for you!"
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Bart Bartholomew (Steve / Bart)

April 9, 2026

1  out of  5
rating by Bart Bartholomew (Steve / Bart)
"Michael Church Michigan Michael Church Michigan. Garbage agent. Couldn't even explain how i don't meet the requirements of insurance. Was going to move my insurance from Farmers Insurance and add 2 or 3 more vehicles. This guy is a waste of time. Save yourself the trouble and find a real agent that works with you."
We responded:
"Sorry we couldn't help you sir. For your privacy, I can't discuss any particulars here. We wish you luck on your insurance shopping journey."
Profile photo of Kristen Kennedy

Kristen Kennedy

February 9, 2026

5  out of  5
rating by Kristen Kennedy
"Jordan is persistent and very informative. Shows genuine interest is providing customers with appropriate, efficient and realistic products for an amazingly competitive price."
We responded:
"Kristen, thank you for your wonderful feedback! I'm happy to hear that Jordan's dedication and informative approach made a positive impact. We always aim to offer efficient and realistic solutions at competitive prices. If you have any more questions or need assistance, feel free to reach out anytime!"
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Harper

February 5, 2026

1  out of  5
rating by Harper
"When you say you are gonna do something, do it. I highly suggest going elsewhere"
We responded:
"Hi Harper. So sorry to hear we didn't meet expectations. I'd love to speak with you about this issue. When you have a moment please give us a call and we'll do our best to make it right. We can be reached at 517-351-5433. Thanks!"
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Angela Smith

February 4, 2026

5  out of  5
rating by Angela Smith
"Jordan was amazing! Friendly and professional he saved me a bunch of money highly recommend"
We responded:
"Angela, thank you for your wonderful feedback! I'm happy to hear that Jordan provided such friendly and professional service while helping you save money. We appreciate your recommendation and are always here if you need anything else!"
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S T K

December 6, 2025

5  out of  5
rating by S T K
"Jordan Holt has been the best insurance person I have ever talked to. Any questions I had, he answered very clearly, and he is overall just a very nice, and personable guy. I have better coverage for literally half the price I was paying with my last company. He has genuinely helped me save so much money, and helped me learn more about insurance. Top tier"
We responded:
"Thank you! I'm happy to hear that Jordan provided you with such excellent service and helped you find better coverage at a great price. It's wonderful to know he made the process clear and informative for you. If you have any more questions or need assistance in the future, feel free to reach out!"
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Laila Mansur

October 29, 2025

5  out of  5
rating by Laila Mansur
"Jordan was very pleasant and helpful in explaining coverage. Highly recommend him for any future Insurance needs!"
We responded:
"Thank you, Laila! I'm happy to hear that Jordan was able to assist you with your coverage questions. We appreciate your recommendation and are here for any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Kristen MacMillan

Kristen MacMillan

October 20, 2025

1  out of  5
rating by Kristen MacMillan
"Agents from this office seem to struggle with communication. I would recommend a different office if not different company altogether."
We responded:
"Kristen, thank you for sharing your feedback. I'm genuinely sorry to hear about your experience with our communication. It's important to us that our service meets your expectations, and I would appreciate the opportunity to address your concerns directly. Please feel free to reach out to our office so we can work towards a resolution. Your satisfaction is important to us."
Profile photo of Dianne Poplawski

Dianne Poplawski

October 10, 2025

5  out of  5
rating by Dianne Poplawski
"My agent Jordan was very helpful and knowledgeable and he is Patient with a capital P! He listens and will take excellent care of you! I promise! DP"
We responded:
"Thank you, Dianne! I'm delighted to hear about your positive experience with Jordan. His dedication to providing attentive and knowledgeable service is something we truly value. If you ever need anything else, feel free to reach out!"
Profile photo of Peyton Pursley

Peyton Pursley

September 30, 2025

1  out of  5
rating by Peyton Pursley
"Quoted us one price for our new car, and then switched it up when it came time for the bill. Very overpriced and customer service is far below satisfactory. We have had multiple insurance policies through them for many years, but we will be switching after this."
We responded:
"Peyton, I’m sorry to learn about your recent experience with us. I understand your frustration regarding the pricing and customer service issues you faced. Your feedback is valuable, and I would like to address your concerns directly. Please feel free to contact our office so we can discuss this further and work towards a resolution. Thank you for bringing this to my attention."
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Scott Lauffer

September 30, 2025

5  out of  5
rating by Scott Lauffer
"Very responsive and saved me more than half of what I was paying through Progressive."
We responded:
"Scott, thank you for your feedback! I'm happy to hear that you found our service responsive and that we could help you save significantly. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Taune DeBolt

September 5, 2025

5  out of  5
rating by Taune DeBolt
"Very helpful."
We responded:
"Thank you, Taune! I'm happy to hear you found our service helpful. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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karen hendrixson

August 22, 2025

5  out of  5
rating by karen hendrixson
"Very informative, respectful and good listener. Glad we were able to have him for an agent. Highly recommend him. Thank you kindly."
We responded:
"Thank you, Karen! I'm happy to hear that you found the service informative and respectful. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Rachel Wilkinson

August 20, 2025

5  out of  5
rating by Rachel Wilkinson
"Raistlin Smits helped me and was great ! Very friendly and helpful !! Thank you"
We responded:
"Thank you, Rachel! I'm happy to hear that Raistlin provided you with friendly and helpful service. We appreciate your feedback and are always here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Amber

August 1, 2025

1  out of  5
rating by Amber
"I could and would never recommend this agency nor State Farm. Everything was great for my family member until a claim happened - as a licensed insurance agent I stepped in to assist her with getting things settled. Phone calls go unanswered - emails unreturned - false information shared - no sense of urgency and lack of concern for their clients. They do not honor their fiduciary responsibility in the slightest - as of this review I am currently fighting with them to get a simple document that should be available within 24 hours - we have been asking for this document several times for almost two weeks. Stay far away from State Farm & Michael Church"